Accessibility Plans for the Town of Goderich

The Town of Goderich is committed to being responsive to the needs of all its residents. To do this, we must recognize the diverse needs of all of our residents and respond by striving to provide services and facilities that are accessible to all. As an employer, and a provider of services, the Town of Goderich is committed to ensuring its services are provided in an accessible manner.

 The Town of Goderich will promote accessibility through the development of policies, procedures and practices and by ensuring they consider people with disabilities. To do this we must ensure the policies, procedures and practices address integration, independence, dignity and equal opportunity.
  

The Town of Goderich will meet all standards set in the Accessibility Standards for Customer Service, Ontario Regulation 429/07.  This will include training staff and volunteers in all aspects of Customer Service, establish a feedback process for suggestions and complaints, set policy for support persons, notices of service disruption, accommodation for service animals, formation of documents and make available assistive devices as required.